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At Cat Dog Supply Store (“we,” “us,” or “our”), we value the trust our discerning pet parents place in us when shopping for their beloved companions. This Privacy Policy explains how we collect, use, protect, and share information about our customers through our website petscatsanddogs.com.

1. Information We Collect

We collect information to provide premium pet products and exceptional service to our global customers:

  • Personal Information: Name, email address, shipping/billing address, phone number, and payment details when you make a purchase for our luxury pet beds, Chewy Home Collection, or other products.
  • Transaction Information: Details about purchases of catnip toys, pet carriers, or other items, including payment method (Visa, MasterCard, JCB, PayPal).
  • Device and Usage Information: IP address, browser type, operating system, referring URLs, and interactions with our site (such as browsing our selection of pet accessories or bolster beds).
  • Communications: Records of correspondence when you contact our customer service team at [email protected].

2. How We Use Your Information

As a boutique pet store catering to quality-conscious pet owners, we use your information to:

  • Process and fulfill orders for our stylish pet products
  • Provide customer support regarding your purchases of cat or dog supplies
  • Improve our website experience and product offerings (like our popular cat and dog beds)
  • Send transactional communications (order confirmations, shipping updates)
  • Prevent fraud and enhance security of our payment systems
  • Comply with legal obligations as an international pet supplier

3. Data Sharing and Disclosure

We respect your privacy and only share information when necessary:

  • Service Providers: Trusted partners who help with payment processing (Visa, MasterCard, JCB, PayPal), shipping carriers, and IT services.
  • Legal Requirements: When required by law or to protect our rights, customers, or business.
  • Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding some Asian and remote areas), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement robust security measures to protect your information:

  • SSL encryption for all transactions
  • Secure storage of payment information by PCI-compliant processors
  • Regular security assessments of our systems

While we take these precautions, no internet transmission is 100% secure. We encourage customers to use strong passwords and monitor account activity.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing
  • Receive your data in a portable format
  • Withdraw consent where applicable

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences when browsing our pet products
  • Analyze site traffic to improve our offerings
  • Provide a secure shopping experience

You can manage cookie preferences through your browser settings, though this may affect site functionality.

8. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy to reflect changes in our practices. The updated version will be posted on our site with a new “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy or our data practices, please contact:

Cat Dog Supply Store
4836 Clinton Street
PERRYTON, US 79070
Email: [email protected]

Thank you for trusting Cat Dog Supply Store with your pet product needs while we protect your privacy with the same care we put into our premium pet offerings.